eCare is designed to support and enhance your maintenance and production programs. eCare offers extended service options, advanced data features, up to date eVue Software, and onsite service visits. All designed to optimize production, minimize costly downtime, and improve your bottom line.
The Extended Service Package includes 24/7/365 support from experienced technicians with no hourly charge. Additionally we have included remote training sessions conducted by our Systems Performance Team, which are tailored to your needs. Maintenance updates and software patches will be provided as they become available throughout your contract.
Our On-Site Service program includes in-person service and training where we relay the manufacturer's knowledge and expertise to our valued customers. A member of our Systems Performance Team (SPT) will coordinate with you to develop a plan for any service visit. Each visit includes a follow up report outlining work done, observations and recommendations. Service visits include:
Our eVue Advanced Data Package provides an arsenal of informational tools that help Owners, Plant Managers and Operators make proactive decisions. Receive instant notification of production spikes or issues, and analyze trends for future productivity gains.
Our laundry-handling innovations were the first in the industry. Today, we keep our customers out in front with systems that help commercial laundry operations to win business—and information technology that puts management in control. Our systems give your operation a sophisticated and professional appearance. And they perform even better.
Kannegiesser-ETECH
2090 Elm Street SE
Minneapolis, MN 55414
(612) 722-1366
FAX (612) 722-4709